Terms and Conditions

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of Little Vine (“Provider”)
website located at the domain name www.littlevine.co.za (“the Website”). By accessing and using the Website,
the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access,
display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and
other purposes without the consent of the Provider.

Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and
acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal
requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy
The Website elearning.issonline.co is a correspondence platform, enabling users to purchase and complete
courses. The use of any course bought from this Website is at the purchaser’s risk. The purchaser/ user
indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a
result of using the course sold on the Website.
The private information required for executing the orders placed through the e-commerce facility, namely the
User’s personal information and credit card details, delivery address and telephone numbers will be kept in the
strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information,
that is the delivery address and contact phone number will be made known to third parties delivering the product.
The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is
carried out to receive payment for courses sold. The Provider cannot be held responsible for security breaches
occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the
Website), which may result due to the lack of adequate virus protection software or spyware that the User may
inadvertently have installed on his/her device.

What is a cookie?
A cookie is a basic text file that is stored on your device (computer, mobile phone, tablet or other) by a website’s
server. Each cookie is unique to your web browser and contains completely anonymous information such as a
unique identifier and the website name. This allows a website to remember things like your personal preferences,
products you prefer or what’s in your shopping basket.

Why do we use cookies?
Our Website utilises first- and third-party cookies. This enables us to: a) Improve the User’s experience on our
Website through various means such as storing preferences (like keeping a User logged in) or determining
aggregate usage behaviour (time on site, number of pages viewed etc.) through web analytics tools like Google
Analytics. b) Provide more relevant Display Advertising to Users who have visited the Website, using third party
tools such as the Google Analytics Remarketing.

Cookie Opt out
Most web browsers provide the option to block some, or all cookie types should you wish to. Users can also opt
out of the Google Display Network using the Ads Preferences Manager. Because many of our Website’s features
utilise cookies, we recommend that Users do not block them.

Refunds & Cancellation Policy
On receipt of payment and registration of a delegate’s course, should the delegate cancel within 14 days of your
training date, you will be entitled to a full refund. If a delegate cancels after 7 days before their allocated training
date, they forfeit 50% of their course amount. If a delegate cancels after 7 days prior to their registered course
date, the delegate forfeits 100% of their course fee. If a delegate is unable to attend the designated course on the
registered date for unforeseen circumstances, the delegate will be allowed to participate in the next available
training course date. The Social Edge reserves the right to charge a 10% administration fee for cancelled courses
should the cancellation process.
Should the Social Edge cancel the course for unforeseen circumstances, the training centre will undertake to
organize alternative training course dates for the delegates. If the Social Edge is unable to organize alternative
training dates for the delegate within a reasonable time period of 30 days, the delegate will be entitled to a 100%
refund of the amount paid for the course. If the delegate chooses not to participate in the alternative dates
provided by The Social Edge, the delegate then forfeits 50% of the amount paid for the course.

Payment Options
Payment may be made via EFT and/or the Payfast facility provided on The Social Edge’s website.
Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting
payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Updating of these Terms and Conditions
Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and
Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes
being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the
Website for changes or updates. The User’s continued use of this Website following the posting of changes or
updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and
Conditions, including such changes or updates.

Copyright and Intellectual Property Rights
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this
Website is provided by Provider, its affiliates and/or subsidiary, or any other third-party owners of such content,
and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings,
Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and
Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are
copyright the Provider, its affiliates or subsidiary, or any other third-party owner of such rights (“the Owners”) and
is protected by South African and international copyright laws. The Providers reserve the right to make any
changes to the Website, the Content, or to products and/or services offered through the Website at any times
and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in
these Terms and Conditions, the User is not granted a license or any other right including without limitation under
Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limited License to General Users
Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, nontransferable, limited and revocable right to access, display, use, download and otherwise copy the current and
future Content for personal, non-commercial and information purposes only.
This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited
for any commercial purpose without the express prior written consent of Provider. The license does not allow the
User to collect product or service listings, descriptions or other information displayed here, and does not allow
any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame
nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the
express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you
are under the age of 18, you may not respond to or otherwise accept or act upon any offers on the Website.
Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts,
remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are
provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any
holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special,
consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability
to access or use the Content or the Website or any functionality thereof, or of any linked website, even if
Provider is expressly advised thereof.


casual surfing The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:  Choice of Law 

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Pietermaritzburg High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website. Our mission is to offer extraordinary training, guidance, and assistance by ensuring that our Nannies and Childminders help with the development our future generation.


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